Candle Care 

 To prevent uneven wax, always burn your candle long enough for the wax to melt and pool to the edges of the container before extinguishing it. This prevents your candle from tunneling, since all wax candles have a "memory" and the next time you light the candle, it will burn as wide as the time before. We recommend burning your candles for a minimum of 3 hours no more than 4 hours. This will help maintain the fragrance intensity throughout the life of your candle.

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Trim your wicks after each use. Keep the wick trimmed to 1/4" for cotton wicks and 1/8" for wooden wicks to ensure your candle stays as beautiful and elegant as the day you bought it. Discontinue use of your candle when there is ¼’’ wax left in the jar or when the bottom of the jar is visible through the wax. Over-burning your candle can cause excessive sooting or overheating of the jar.

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Check out our Wick Trimmer to keep your wicks at the ideal wick length.

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Soot issues:

 If you are experiencing excess soot from your candle:

• Make sure to trim your wicks to 1/4'' before each lighting your of candle

• If you are still experiencing excess sooting, please trim your wick to 1/8’’

• Move candle away from any vents, fans, or air drafts

• Make sure you are not burning your candle longer than the recommended time of 3-4 hours

 

Tunneling: (wax walls around the edges of your jar)

Tunneling is more apparent in the initial burn of the candle. Please burn your candle 2-3 times and make sure each burn time is in increments of 3-4 hours to allow wax to pool around the edges of the candle.

If tunneling is still apparent, proceed to burn in 3-4 increments until candle self-corrects.

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 Wick issues or self-extinguishing flame:

 If flame is self-extinguishing, please wait until wick is cool then loosen the wick fibers by twisting the wick with your fingers and relight.

Blow out the candle and ensure the wicks are completely extinguished. Use a paper towel to absorb some of the wax near the wicks of the candle. Safely dispose of the paper towel and ensure no debris is left in the wax. Relight your candle and note if the candle begins burning properly.

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Fragrance performance:

If your candle is not releasing a strong fragrance:

• Make sure to burn your candle for 3-4 hours each time you light the candle. This will allow the wax and wick to heat properly and emit fragrance

• Move your candle to another location to avoid drafts from vents or fans

• Please note: single wick candles are meant to be used in smaller rooms to enhance fragrance performance. Double or triple wick candles work best in larger rooms

 

Wooden Wick Care Tips:

Please review all of the Candle Care Tips above as they also apply to Wooden Wick candles.

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Trim the wooden wick before each burn.

Trimming your wooden wick candles are very important due to the carbon build up on the wood. Trimming your wick allows the candle to have a steady flame and prevents excessive sooting.

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Burn the wooden wick for 3-4 hours during the first burn and each burn after that.

The first burn allows the wax to completely pool around the edges of your candle. Burning your wooden wick for 3-4 hours allows the fragrance to fully heat and emit into your room and it prevents tunneling. 

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Monitor the flame on your wooden wick.

If your wooden wick candle has a flame that is taller than 1in, please carefully extinguish the candle. Once the candle is extinguished and the wax has fully hardened, trim your wooden wick down to 1/8'', to remove any of the black carbon layer. Be sure to discard the wick remanence so it does not melt with the wax in your candle. This will allow the candle to maintain normal flame and provide the best burning experience!

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Last but not least....

* Stay Safe!

* Never leave your candle unattended.

* Always burn your candle on a heat resistant surface and do not place it in a drafty area.

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