Tips on how to care for your candle for lasting memories.
To prevent uneven wax, always burn your candle long enough for the wax to melt and pool to the edges of the container before extinguishing it. This prevents your candle from tunneling, since all wax candles have a "memory" and the next time you light the candle, it will burn as wide as the time before. We recommend burning your candles for a minimum of 3 hours no more than 4 hours. This will help maintain the fragrance intensity throughout the life of your candle.
Trim your wicks after each use. Keep the wick trimmed to 1/4" for cotton wicks to ensure your candle stays as beautiful and elegant as the day you bought it. Discontinue use of your candle when there is ¼’’ wax left in the jar or when the bottom of the jar is visible through the wax. Over-burning your candle can cause excessive sooting or overheating of the jar.
If you are experiencing excess soot from your candle:
Make sure to trim your wicks to 1/4'' before each lighting your of candle
If you are still experiencing excess sooting, please trim your wick to 1/8’’
Move candle away from any vents, fans, or air drafts
Make sure you are not burning your candle longer than the recommended time of 3-4 hours
Tunneling: (wax walls around the edges of your jar)
Tunneling is more apparent in the initial burn of the candle. Please burn your candle 2-3 times and make sure each burn time is in increments of 3-4 hours to allow wax to pool around the edges of the candle.
If tunneling is still apparent, proceed to burn in 3-4 increments until candle self-corrects.
Wick issues or self-extinguishing flame:
If flame is self-extinguishing, please wait until wick is cool then loosen the wick fibers by twisting the wick with your fingers and relight.
Blow out the candle and ensure the wicks are completely extinguished. Use a paper towel to absorb some of the wax near the wicks of the candle. Safely dispose of the paper towel and ensure no debris is left in the wax. Relight your candle and note if the candle begins burning properly.
If your candle is not releasing a strong fragrance:
Make sure to burn your candle for 3-4 hours each time you light the candle. This will allow the wax and wick to heat properly and emit fragrance
Move your candle to another location to avoid drafts from vents or fans
Please note: single wick candles are meant to be used in smaller rooms to enhance fragrance performance. Triple wick candles work best in larger rooms
Last but not least....
* Stay Safe!
* Never leave your candle unattended.
* Always burn your candle on a heat resistant surface and do not place it in a drafty area.